TUCASA SANITARY WARE TRADING LLC

1.     ORDERS

1.1 All orders require full payment prior to processing unless otherwise
specified in writing by TUCASA SANITARY WARE TRADING LLC.

1.2 Prices provided directly by our sales team are valid for 30 days from the
date of quotation. After this period, prices are subject to change.

1.3 If the customer chooses to use their own carrier for shipment, the customer
must provide complete carrier details and account number at the time of order.

1.4 TUCASA SANITARY WARE TRADING LLC is not
responsible for any damage or loss once the order has been handed over to the
customer’s chosen carrier.

1.5 A packaging and handling fee of 1% of the order total will be applied to
all orders. This fee is non-refundable.

2.     PAYMENT
METHODS

2.1 TUCASA SANITARY WARE TRADING LLC
accepts the following payment methods:

·       VISA

·       MasterCard

·       Bank
transfer

·       Apple
Pay

2.2 Full payment must be made at the time of purchase unless otherwise
agreed upon in writing.

3.     INSTALLATION

3.1 TUCASA SANITARY WARE TRADING LLC
highly recommends the use of professional installers for the proper
installation of our products.

3.2 Customers are responsible for ensuring that all provided product
information, including installation instructions, is understood and followed
during the installation process.

3.3 TUCASA SANITARY WARE TRADING LLC assumes no
responsibility or liability for labour costs, schedule changes, or any damages
to persons or property due to improper or defective installation. No compensation
will be provided under any circumstances for such issues.

4.     DUTIES
& TAXES

4.1 Shipments may be subject to import taxes, duties, and customs fees,
depending on the destination country.

4.2 These fees are the sole responsibility of the customer and are not included
in the sale price.

5.     CANCELLATION
POLICY

5.1 Customers may cancel an order within 24 hours of receipt by TUCASA
SANITARY WARE TRADING LLC, provided the order has not yet been
shipped.

5.2 Once an order has been shipped, cancellations are not permitted.

5.3 Any bank fees or additional costs incurred by TUCASA
SANITARY WARE TRADING LLC in the event of cancellation will be
the responsibility of the customer.

6.     CHANGES
TO SALES TERMS & CONDITIONS

6.1 TUCASA SANITARY WARE TRADING LLC
reserves the right to update, change, or replace any part of these Sales Terms
& Conditions at our sole discretion by posting updates on our website.

6.2 Customers are responsible for regularly reviewing the Sales Terms &
Conditions on our website.

6.3 Continued use of or access to our website following the posting of changes
constitutes acceptance of those changes.

7.     SALE
ITEMS

7.1 All sale items are considered final sale and cannot be returned,
exchanged, or refunded.

7.2 Promotions and discounts cannot be combined with any other offers and do
not apply to past purchases or future deliveries.